Terms of service

Effective Date: 3 June 2026

Welcome to FarmRoot Spices. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. The operations and website is manage by Busam Srinivas.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms, please discontinue using our website.

2. About FarmRoot Spices

FarmRoot Spices is committed to providing premium-quality Indian spices and spice blends sourced from trusted farming communities and carefully processed to preserve their natural aroma and flavour.

3. Products

We strive to ensure that all product descriptions, specifications, pricing, images, and availability are accurate.

However:

  • Product images are for illustrative purposes only.

  • Natural variations in colour, texture, aroma, or appearance may occur due to seasonal harvesting.

  • We reserve the right to modify product information without prior notice.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

Prices may change without prior notice.

The price applicable to your purchase will be the one displayed at the time your order is confirmed.

5. Orders

After placing an order, you will receive an order confirmation email or message.

Receipt of an order confirmation does not guarantee acceptance of your order.

FarmRoot Spices reserves the right to:

  • Accept or reject any order.

  • Limit purchase quantities.

  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

6. Payments

We accept secure online payments through authorised payment partners.

FarmRoot Spices does not store your credit card, debit card, CVV, UPI PIN, or banking credentials.

Your payment information is processed securely by certified payment gateways.

7. Shipping & Delivery

Orders are processed and dispatched according to our Shipping Policy.

Estimated delivery times are provided for convenience and may vary due to:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Remote delivery locations

  • Circumstances beyond our control

FarmRoot Spices shall not be liable for reasonable shipping delays.

8. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before placing an order.

9. Customer Responsibilities

You agree to:

  • Provide accurate personal and delivery information.

  • Maintain the confidentiality of your account credentials.

  • Use the website only for lawful purposes.

  • Not misuse, disrupt, or interfere with the website or its services.

Any fraudulent activity may result in cancellation of orders and legal action where applicable.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand name

  • Product images

  • Packaging designs

  • Graphics

  • Icons

  • Text

  • Website design

  • Videos

  • Trademarks

is the exclusive property of FarmRoot Spices or its licensors and is protected under applicable intellectual property laws.

No material may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

FarmRoot Spices shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use the website.

  • Delayed deliveries.

  • Temporary website interruptions.

  • Third-party service failures.

  • Events beyond our reasonable control.

Our maximum liability shall not exceed the value of the product purchased.

12. Product Usage

Our products are intended for culinary purposes only.

Customers are responsible for checking ingredient information before consumption.

Individuals with known allergies or dietary concerns should consult the product label and seek professional advice where necessary.

13. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access and may temporarily suspend the website for:

  • Maintenance

  • Security updates

  • Technical improvements

  • System upgrades

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

FarmRoot Spices is not responsible for the content, policies, or practices of external websites.

Accessing third-party websites is at your own risk.

15. Force Majeure

FarmRoot Spices shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government restrictions

  • Labour disputes

  • Transportation disruptions

  • Power failures

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Updated Terms become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Telangana, India.

18. Contact Us

For any questions regarding these Terms of Service, please contact us:

FarmRoot Spices

Email: farmrootspices@gmail.com

Phone: +91 7095055518

Registered Address: H. No. 8-19, Balkonda Village, Balkonda, Telangana – 503217, India